Go GardenersGARDEN CARE · LONDONLET’S TALK GARDENS020 3746 2449

Gardening questions, answered

Practical answers about choosing a service, preparing your garden and agreeing the work. For the details of a particular appointment, contact the booking team.

Choosing and arranging a service

What does garden maintenance include?

Routine care can include mowing, edging, weeding, hedge trimming, planting and leaf clearance. Agree the actual task list for your garden. Substantial tree work, construction and repairs need separate assessment. See garden maintenance for the practical scope.

Should I book maintenance or clearance?

Choose maintenance for a space that needs continuing upkeep. Dense overgrowth or inaccessible ground may need garden clearance first. Explain what must stay, the finish you want and any hidden materials.

Can I arrange repeat appointments?

Weekly, fortnightly and monthly gardening can be discussed, as well as a one-off visit. The useful interval depends on growth, tasks and the care you provide between appointments. Confirm availability for your postcode.

How do I request a quote?

Call 020 3746 2449 or use the contact form. Provide your postcode, current photographs and a priority list. Include the entrance route, steps, gates and parking information.

Can you plant flowers or prepare a bed?

Discuss the plants, quantities, preparation and supplied materials before the visit. Agree who provides them and who will water new planting afterwards. Major changes to the layout belong in a landscaping enquiry.

Can tree work be added to a gardening visit?

Small reachable garden growth and substantial tree operations are different tasks. Request a tree surgery assessment for high work, large branches or removal. Establish ownership, tree protection and any required consent before relevant cutting.

Prices, time and waste

How is routine gardening charged?

The published guide lists £79 for the first hour as the minimum booking charge and £65 for subsequent hours. The bill reflects actual time on site. Check the price guide and confirm the quotation and applicable charges before booking.

Does the hourly rate apply to every service?

No. Jet washing uses an area-based rate and minimum charge, while tree work and landscaping have their own quotation basis. Gutter cleaning and seasonal tree delivery also use separate arrangements.

What if more time is needed?

Discuss any extension before additional work is authorised. It depends on the schedule and agreed scope. If the job cannot be completed in the available appointment, a follow-up may be needed. Prioritise the most useful tasks first.

Are tools and green-waste removal included?

The published routine gardening arrangement covers two gardeners with tools, equipment and bags, plus disposal of up to 120 litres of green waste. Larger amounts and materials outside that allowance need a separate agreement.

Can cuttings stay for composting or council collection?

Explain what you want retained and where it should go. Composting needs suitable material and available space. Check your council’s accepted materials, containers and contractor-waste rules rather than assuming every bag can be left for collection. Confirm any bagging or handling charge.

What payment options are available?

Credit and debit cards are listed payment options. Confirm the booking’s payment arrangement through the usual booking process. Do not send card details in the general contact-form message.

Access, timing and coverage

What should I prepare before arrival?

Provide a usable carrying route and parking information. Move small loose items where safe, clear pet waste and identify plants to retain, cables and irrigation. Keep children and animals away from the working area. Agree entry and locking instructions if absent.

Can you estimate the time from photographs?

Photographs help assess the visible size, growth and access. They support an estimate, not a guarantee that hidden conditions will match it. Send wide views and close details, including the route between the vehicle and the garden.

Can work proceed in wet weather or during nesting?

Tasks depend on ground conditions, plant needs and safe access. Wet or frozen lawns may be unsuitable for mowing. Check for active bird nests before cutting dense growth and defer affected work; a calendar date alone does not settle the decision.

Do you offer weekend appointments?

Ask about available dates for the actual service and postcode. Noise, access, specialist requirements and the schedule may limit suitable times. Confirm the appointment rather than assuming every operation is available on Sundays or bank holidays.

Which areas do you serve?

Use the London and M25 coverage directory, which lists the 60 selected locations. Call with the exact postcode to confirm the service and availability. The directory and map are not a guarantee of an appointment at every address.

What should I do about an existing booking?

Use Contact us or call with your booking details. Explain the change or concern and any relevant deadline. A new general enquiry does not automatically amend an existing appointment.

LET’S TALK GARDENS020 3746 2449 ↗